Siste nytt fra Lufthansa:
Dear Mr.
We are writing to inform you that when making the payment of EUR70 to the
bank account provided a system error occurred. Today this error has been
rectified and the payment has been made. Please allow up to 14 days for this
transaction to be completed.
For future reference, when travelling to and from South Africa with weapons
and ammunition there is a fee of EUR70 which is collected by Lufthansa and
EUR50 to the airport security. In your case we made an exception and
refunded you EUR70.
We hope that we are given the opportunity to welcome you on board a
Lufthansa flight again in the near future.
Yours sincerely,
______________________________________________________
Sarah Plahl / Jessica Bode
Customer Feedback Europe
Lufthansa German Airlines
Customer Feedback Europe
PO Box 1289
Liverpool L69 3AX
UK
E-mail: customer.feedback.eu@lufthansa.com
Incorporated in the Federal Republic of Germany with limited liability.
Corporate Headquarters/Sitz der Gesellschaft: Deutsche Lufthansa
Aktiengesellschaft, Köln
Registration/Registereintragung: Amtsgericht Köln HR B 2168.
Chairman of the Supervisory Board/ Vorsitzender des Aufsichtsrats:
Dipl.-Ing. Dr.-Ing. E.h. Juergen Weber
Executive Board/Vorstand: Wolfgang Mayrhuber (Chairman/Vorsitzender), Dr.
Christoph Franz (Stellvertretender Vorsitzender/Deputy Chairman), Stephan
Gemkow, Stefan Lauer